Managed services are a set of tools and services that can be used to monitor and maintain the health and performance of your network and proactively eliminate problems before they have the chance to effect system uptime.
Network monitoring refers to using devices and programs to monitor the status, health, availability and performance or various devices on a network. This monitoring looks at things like network connectivity, error logs, processor and disk usage and virus definitions. It does not allow someone to see data or what a user might be doing.
VoIP stands for Voice over Internet Protocol. This technology allows businesses to use their data network to carry voice traffic as well as data. This allows a company to stop having to maintain two separate networks: one for voice, and one for data, maintaining which adds up to huge cost savings in very short order.
This can be a difficult question to answer. Consider a small company that has about twenty computers and one IT person who works part-time. For less than the wages the part-time IT person is being paid, you could have an entire staff of trained and certified network technicians monitoring and maintaining you network. For a very small company, with under five computers that has no IT staff, it is obviously more costly on the surface to have an outsourced IT staff, however the increased productivity and revenue will more than pay for the costs. Even large companies with many IT professionals can benefit from having a team of extra people ready to help if needed.
The only way to be certain is to have a technician come and evaluate your current network and electronically check the wiring. If your connection to the Internet or your server seems slow or is unreliable, bad wiring is a likely suspect. CSC uses only the best products and accessories when installing wiring to ensure the longest possible lifetime and maximum performance and reliability. We are so confident that our wiring will perform that we back it with a 25 year warranty.
The differences in cable category have to do with the ability for data to flow over it over a distance. Cat5 cable is rated for data at distances of up to 100M. Cat5e cable is rated for up to 350M. Cat6 cable is rated from 550M to 1000M depending on the source of the cable. And Cat7 cable is rated from 700M to 1000M. It should be noted that there is currently no official standard for Cat6 or Cat7, hence the range of distances.
MSP stands for managed service provider. This refers to a company or individual who is capable of providing proactive maintenance.